How To Build Trust Immediately Everywhere


Frances Frei is a professor of technology and operations at Harvard Business School and I bet her TED Talk will be more valuable, more timely and more relevant than anything else you're going to spend 15 minutes on today.

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How To Build Trust Immediately Everywhere

This is the reason you opened this newsletter. Turn everything off and watch this. It's 15 minutes long and I bet it will be more valuable, more timely and more relevant than anything else you're going to spend 15 minutes on today. Frances Frei is a professor of technology and operations at Harvard Business School. I had the incredible privilege of being her student when she was a PhD candidate at Wharton. Brilliant then. Brilliant, and deeply relevant now.

 

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